A video recording of the activity in your business is an extremely valuable tool to safeguard your company. However, video surveillance only provides a limited picture of exactly what goes on in any situation. By adding audio security to a video surveillance system, you can see and hear what goes on at any given time, giving you a complete picture of what is happening in your business. This is especially important in the event of:
- Frivolous lawsuits - if a legal or contractual dispute between your business and a customer comes down to a matter of “he said, she said,” an audio recording of the interaction can be your best defense in a court of law, as it provides context and evidence.
- Employee misconduct - if an employee is accused of harassing another employee, solid evidence of the incident is necessary to take action and avoid a wrongful termination lawsuit.
Audio recording is valuable in matters besides security, such as:
- Working with your staff on product knowledge
- Increasing your average order, or curriculum in day care centers and schools.