Self Help

Below are some helpful document that can answer some of your questions regarding your cameras, network, or DVR/NVR. If you cant find an answer for your specific concern please do not hesitate to call our service department for help at 1-800-540-8822

How do I burn a disc for police? Learn More

Backup to DVD-R: Learn More

Playback All Cameras: Learn More

Using the 30 Second Emergency Record: Learn More

Using Fast Playback: Learn More

Using the Playback Interface: Learn More

Setting Up Users: Learn More

How to Use the Web Interface: Learn More

Remote Search and Playback: Learn More

How do I set a pattern for my PTZ Camera? Download File

How do I enable audio? Download File

How to access my cameras remotely from my laptop? Download File

I have a camera not displaying video: Download File

I have a microphone out: Download File

If I change my Internet Service Provider or get a new modem how do I reconfigure my network for remote access? Download File

My screen is black or frozen, what can I attempt to do to fix this issue? Download File

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Lets Get Started

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Phone: 877-540-882

Email: sales@bitnc.net

2303 W Meadowview Rd #101

Greensboro, NC 27407