Self Help

Below are some helpful document that can answer some of your questions regarding your cameras, network, or DVR/NVR. If you cant find an answer for your specific concern please do not hesitate to call our service department for help at 1-800-540-8822

How do I burn a disc for police? Learn More

Backup to DVD-R: Learn More

Playback All Cameras: Learn More

Using the 30 Second Emergency Record: Learn More

Using Fast Playback: Learn More

Using the Playback Interface: Learn More

Setting Up Users: Learn More

How to Use the Web Interface: Learn More

Remote Search and Playback: Learn More

How do I set a pattern for my PTZ Camera? Learn More

How do I enable audio? Learn More

How to access my cameras remotely from my laptop? Learn More

I have a camera not displaying video: Learn More

I have a microphone out: Learn More

If I change my Internet Service Provider or get a new modem how do I reconfigure my network for remote access? Learn More

My screen is black or frozen, what can I attempt to do to fix this issue? Learn More